Opening Hours

 Our office hours are: Mon - Thurs 8.45 a.m. to 5.15 p.m. - Friday 8.45 a.m. to 4.45 p.m.

Benefit Service:

Our offices in Dunstable are open from 8.45 a.m. to 5.15 p.m. Monday, Tuesday and Thursday, from 9.30 a.m. to 5.15 p.m. on Wednesday, and from 8.45 a.m. to 4.45 p.m. on Friday.  No appointment is needed.  Alternatively, you can ring us between the above times on 0300 300 8000 and speak to a member of the Benefits Service.

You can get Benefit forms and leflets, and hand in documents at the Leighton Buzzard Citizone in West Street, Leighton Buzzard during their opening hours (Monday, Tuesday and Thursday 8.45 a.m. to 5.15 p.m., Wednesday 9.30 a.m. to 5.15 p.m. and Friday 8.45 a.m. to 4.45 p.m.) If you have questions about your Benefit entitlement, or wish to speak to a Benefits Officer, the Benefits Service will be at the Citizone on Tuesday from 9.30 a.m. to 1.00 p.m.

Please note that the Benefits Service is busiest between 12 noon and 2.00 p.m.  You may have to wait longer to see a Benefits Officer between these hours.

Local Taxation (Council Tax and Business Rates)

Our Local Taxation Service is open to personal callers and phone calls on Mondays, Wednesdays and Thursdays 8.45 a.m. - 5.15 p.m., Tuesday closed all day and Fridays 8.45 a.m. - 4.15 p.m.