Careline and Elderly Services
Welcome to the Careline and Elderly Services area of the Housing Service where we hope to introduce you to the various services we can offer.
What is Careline?
Careline is a telephone alarm service that will give easy access to support and or help at the touch of a button. Careline can give you;
- Help and support in an emergency
- Increased security
- Peace of mind for you and your family
- Continued independence in your own home
Who is Careline for?
Careline is designed for anyone who feels vulnerable or at risk for any reason;
- Older People
- People with health problems
- People with disabilities
- Those at risk from intruders / harassment
Or just because you would like an easy way of calling for help if something goes wrong.
How does Careline work?
The alarm unit simply plugs into your phone line; it is activated by pressing the button on the pendant trigger. The alarm unit makes a telephone call to our Control Centre, which is manned 24-hours a day, 365 days of the year.
The Operator will assist the caller by;
- Offering advice
- Contacting one of your keyholders
- Calling an ambulance or Doctor
WHAT DO I NEED?
To have an alarm unit installed, all you need is a modern telephone socket and a nearby electric socket.
We will also ask you to give us the names of at least two people who you trust, live locally and have keys to your home.
How much does it cost?
The cost of renting the alarm unit is £2.40 per week, excluding VAT. (VAT may be payable if you are not chronically sick or if you do not have a disability). There is no charge for installation or initial payment of equipment.
What can I do now?
If you would like a free, no obligation demonstration in your own home you may contact us in various ways;
Telephone: 01582 603893
Email:Elderly.Services@southbeds.gov.uk
